Question 1

What is ParlourPilot?

Accepted Answer

ParlourPilot is an all-in-one business management platform for beauty, wellness and personal-care businesses. It brings billing, appointments, customers, memberships, staff, attendance, payroll, inventory, expenses, reports and multi-branch management into a single cloud-based platform.

Question 2

What is salon management software?

Accepted Answer

Salon management software is a single system that runs the day-to-day of a salon or wellness business — billing and POS, appointments, customer and membership records, staff and payroll, inventory and reports — instead of separate tools or spreadsheets. ParlourPilot is built exactly for this.

Question 3

Is ParlourPilot suitable for beauty parlours?

Accepted Answer

Yes. Beauty parlours use ParlourPilot for billing, memberships, customer history, staff management and daily reports, whether they run one location or several.

Question 4

Can ParlourPilot manage a spa?

Accepted Answer

Yes. Spas and wellness centres can manage appointments, memberships, billing, staff, inventory and payroll from one place, with role-based access for the front desk and management.

Question 5

Can ParlourPilot manage a barber shop?

Accepted Answer

Yes. Barber shops can handle fast billing, staff assignment, commission and daily sales tracking — and scale to multiple outlets when they grow.

Question 6

Can ParlourPilot manage multiple branches?

Accepted Answer

Yes. You can manage multiple branches from one centralized account, each with its own staff and branch-specific access, plus consolidated and per-branch reporting. Branch limits depend on your plan.

Question 7

Does ParlourPilot include billing?

Accepted Answer

Yes. ParlourPilot includes fast billing and POS with customer lookup, membership benefits, discounts, multiple payment modes, split payments and invoice sharing via WhatsApp, email or print.

Question 8

Does ParlourPilot support appointments?

Accepted Answer

Yes. You can book appointments, assign staff, track status and manage the day's schedule from one place.

Question 9

Does ParlourPilot support memberships?

Accepted Answer

Yes. Create membership plans and tiers with their own discounts and validity, renew in one click, and apply eligible benefits automatically at billing.

Question 10

Does ParlourPilot support staff attendance?

Accepted Answer

Yes. Track staff attendance along with weekly offs, public and restricted holidays, and paid and unpaid leave, with a leave calendar and employee leave requests.

Question 11

Does ParlourPilot support payroll?

Accepted Answer

Yes. ParlourPilot includes built-in payroll — salary structures and components, monthly payroll processing, commission, incentives, salary advances, payslips and payroll export.

Question 12

How does commission work?

Accepted Answer

Commission is earned on revenue above a configured target for each staff member. You set the target and commission configuration, and ParlourPilot calculates it as part of payroll.

Question 13

Can I access ParlourPilot from mobile?

Accepted Answer

Yes. ParlourPilot is a cloud-based web app that works on any modern device — desktop, tablet or mobile browser — with everything in sync in real time.

Question 14

Is ParlourPilot cloud based?

Accepted Answer

Yes. ParlourPilot is fully cloud-based, so there's no complicated local installation — sign in from any device and your data is always up to date.

Question 15

How does the 15-day free trial work?

Accepted Answer

Every plan starts with a 15-day free trial with full access and no credit card required. You can set up your first branch and invite your team right away, and choose a plan when you're ready.

Frequently asked questions

Frequently asked questions

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